General terms and conditions of sale and delivery

GENERAL SALES AND DELIVERY CONDITIONS Pro Skincare Europe BV 1 ACCEPTING GENERAL SALES AND DELIVERY CONDITIONS Purchases made and / or orders placed with Pro Skincare Europe BV are subject to these sales and delivery conditions as described in detail below. Entering into a purchase and / or placing an order implies acceptance of these terms and conditions of sale and delivery. We request that you read these terms and conditions carefully and carefully. We recommend that you keep at least one copy for future references. 2 GENERAL 2.1 You hereby confirm that you have access to the Internet and have the capacity to consult the terms and conditions described herein. 2.2 We reserve the right to change these terms at any time. Pro Skincare Europe BV will notify you, in writing or by email, if changes have been made to these terms and conditions of sale and delivery. 3 ORDER PROCEDURE 3.1 Placing an order implies acceptance of these terms and conditions of sale and delivery. 3.2 Orders must be placed by e-mail or by e-mail Telephone orders are not accepted. Orders placed before 12:00 pm will be shipped the next 3 working days. 3.3 Incomplete Orders It is not possible to add products to orders that have already been placed. Every new addition is considered a new order. We kindly ask you to prepare your orders well. 3.4 Deliveries Free deliveries within the Netherlands: Orders with a net value of euro 350 excluding VAT or more will be delivered carriage paid within the Netherlands. For orders with a net value under Euro 350 excluding VAT, we charge shipping costs (Euro 7.5 Euro excluding VAT, - The Netherlands). It is the client's responsibility that goods can be delivered to the delivery address specified by him / her. If, for whatever reason, goods cannot be delivered, any additional transport costs will be passed on to the client. 3.5 Damage, questions, missing products If your order has been delivered incomplete or damaged, you can contact us by e-mail or telephone. 4 RETURNS 4.1 The process of returns First, contact Pro Skincare Europe BV to discuss the problem. If you have received permission to return the product, you will receive our reference number. Pro Skincare Europe BV does not accept returns that have not been confirmed by email. 4.2 Which products are accepted as returns? All returns that have been confirmed by Pro Skincare Europe BV by e-mail. This includes: Products incorrectly delivered by Pro Skincare Europe BV Unopened products 4.3 Which returns are not accepted? In case of wrong advice of products or careless use. For allergic and / or hypersensitivity reasons of the consumer / client. Products incorrectly ordered by the client. Products that have been opened. 5 PRODUCTS CONDITIONS OF SALE 5.1 You acknowledge and agree that all copyrights, trademarks and all other proprietary rights are copyrighted. All materials made available to the client are for the sole purpose of encouraging resale. 5.2 As a client of Pro Skincare Europe BV, it is not permitted to sell skin care products of Pro Skincare Europe BV to buyers for secondary resale, unless otherwise agreed or for which written permission has been granted to the client of Pro Skincare Europe BV. 5.3 It is not permitted, as a client of Pro Skincare Europe BV, to sell skin care products of Pro Skincare Europe BV for export: directly or indirectly to third parties. 5.4 As a client of Pro Skincare Europe BV, it is not permitted to sell peelings from Pro Skincare Europe BV to third parties. Unless otherwise agreed or for which written permission has been granted to the client of Pro Skincare Europe BV. 5.5 Products of Pro Skincare Europe BV may only be sold in a physical retail space (or equivalent), unless otherwise agreed or for which written permission has been granted to the client of Pro Skincare Europe BV. It is not allowed as a client to sell products through auction web shops such as eBay / Marktplaats (or equivalent) or own or other web shops or show the prices of products online. 5.6 Lira Clinical products from Pro Skincare Europe BV are exceptionally supplied to practices where skin therapists are employed or institutions that focus on training skin therapists or giving courses to skin therapists. 5.7 If the client does not comply with the product sales conditions, as described in chapter 5, b

keeps Pro Skincare Europe BV has the right to discontinue deliveries with immediate effect. 6 PAYMENT CONDITIONS 6.1 Pro Skincare acts as a payment intermediary for Pro Skincare Europe BV. All rights and liability remain with Pro Skincare Europe BV. 6.2 Payment of a client's first two orders must be paid in advance. The payment term after the first order is strictly 14 days from the invoice date for a client, unless otherwise agreed in writing between Pro Skincare Europe BV and the client. The payment term applies to all products and services. 6.3 The permitted payment method is by ideal or bank transfer. 6.4 If payments, for whatever reason, are not made outside the set payment term, Pro Skincare Europe BV reserves the right to discontinue deliveries with immediate effect until full payment has been received. Pro Skincare Europe BV also reserves the right to make different payment arrangements with the client. 6.5 The credit limit for your outstanding invoices is EUR 500. If you exceed or threaten to exceed this limit, you must first pay your outstanding invoices before new orders will be processed. 7 TERMS OF DELIVERY 7.1 Offers, quotations and prices Offers, quotations and prices are without obligation and can be withdrawn and / or changed by Pro Skincare Europe BV at any time. All prices are net and exclusive of VAT, unless indicated otherwise by Pro Skincare Europe BV. 7.2 Conclusion of an agreement and delivery of goods A (purchase) agreement between Pro Skincare Europe BV and the Buyer is only concluded by provision of an order confirmation / (purchase) agreement by Pro Skincare Europe BV to the Buyer, which must be signed by the Buyer and sent to Pro Skincare Europe BV. returned within the term indicated by Pro Skincare Europe BV, unless Pro Skincare Europe BV agrees in writing with another way of entering into the (purchase) agreement. Delivery of the goods takes place in the Netherlands. Pro Skincare Europe BV is entitled to deliver in parts. All deadlines stated by Pro Skincare Europe BV can never be regarded as deadlines, unless explicitly stated in writing by Pro Skincare Europe BV in so many words. Exceeding a delivery period stated by Pro Skincare Europe BV does not entitle the Buyer to compensation, nor the right to judicial or extrajudicial dissolution of the agreement, nor any right to suspend the payment and purchase obligation. 7.3 Retention of title Due to the delivery, the risk for the goods transfers to the Buyer. The legal delivery of goods always takes place under the condition precedent of full payment of the purchase price and any interest and costs owed. Ownership of the goods delivered will therefore only pass to the Buyer after full payment for the goods purchased, possibly plus interest and costs, has taken place. 7.4 Payment Terms The first order must be paid in advance. All subsequent payments are made on account, in other words, you will receive an invoice with your delivery that must be paid no later than 14 days after delivery, unless expressly agreed otherwise in writing. In the event of liquidation, bankruptcy, seizure or suspension of payment of the Buyer, the claims of Pro Skincare Europe BV on the Buyer are immediately due and payable. 7.5 Product liability Product liability of items sold and delivered by Pro Skincare Europe BV is at all times limited by Pro Skincare Europe BV to a maximum of the value of the items delivered. Furthermore, Pro Skincare accepts Europe BV is only liable with regard to the goods delivered by Pro Skincare Europe BV insofar as the relevant supplier of Pro Skincare Europe BV is liable towards the latter for the product in question. This at least insofar as the supplier accepts this liability and also adheres to it. 7.6 Other Liability Apart from that stated in the previous article, Pro Skincare Europe BV is only liable for damage that arises during or during the execution of the agreement and insofar as the damage is the result of intent or gross negligence on the part of Pro Skincare Europe BV. Any liability of the Buyer for consequential damages - this expressly includes lost turnover and lost operating profit of the Buyer - is not accepted by Pro Skincare Europe BV. The liability of Pro Skincare Europe BV is always limited to the maximum amount that will be paid out by the liability insurance of Pro Skincare Europe BV in the appropriate case. 7.7 Warranty Pro Skincare Europe BV guarantees its products in accordance with the ga

payment, which is provided by the supplier or the manufacturer of the item to be delivered by Pro Skincare Europe BV as stated in the order confirmation / (purchase) agreement / warranty certificate signed by the Buyer. Insofar as Pro Skincare Europe BV provides a guarantee certificate to the Buyer, the conditions of which deviate from the provisions of this article, the conditions stated on the guarantee certificate will prevail. The guarantee will in any case lapse in the following situations: Abuse or misuse by the Buyer. Life cycle of products. 7.8 Force majeure In case of force majeure, Pro Skincare Europe BV has the right to suspend the execution of the agreement or to dissolve the agreement in whole or in part (extra) judicial without the Buyer being able to assert any right to compensation against Pro Skincare Europe BV on that basis. Force majeure within the meaning of this article includes, but is not limited to, strikes, riots, war, natural disasters and mandatory regulations imposed by the government that prevent Pro Skincare Europe BV from fulfilling the agreement. 7.9 Non-compliance Pro Skincare Europe BV is authorized to dissolve the agreement prematurely if the Buyer is attributable to shortcomings in the fulfillment of his / her obligations and / or the Buyer is in a state of bankruptcy, suspension of payment or liquidation or otherwise has the power to dispose of his or her loses or has lost assets or a part thereof, expressly including precautionary and enforceable attachments. 7.10 Samples made available If Pro Skincare Europe BV makes samples available to the Buyer, these samples will remain the property of Pro Skincare Europe BV until such time as these samples are used. The Buyer is not entitled to use the samples provided to the Buyer for any purpose other than that for which they were evidently provided. The Buyer is never permitted to sell samples made available by Pro Skincare Europe BV to third parties or otherwise make them available to third parties against payment. 7.11 Confidentiality Both parties are obliged to maintain the confidentiality of all confidential information that they have obtained from each other or from another source in the context of their agreement. Information is considered confidential if this has been communicated by a party or if this arises from the nature of the information. 7.12 Applicable law / choice of forum All agreements with Pro Skincare Europe BV are exclusively governed by Dutch law. All disputes, including those that are regarded as such by only one of the parties, will in the first instance be submitted for trial to the District Court in Amsterdam, unless the Subdistrict Court is authorized to take cognizance of the dispute. 8 OTHER PROVISIONS 8.1 Information and compliance Images, descriptions, catalogs, advertising material, offers and the information included on the website (s) of Pro Skincare Europe BV, in whatever form, do not bind Pro Skincare Europe BV. 8.2 Intellectual Property The intellectual property rights with regard to the website (s) of Pro Skincare Europe BV, the design thereof and the descriptions, images, photos, video clips and other information included on the website (s) of Pro Skincare Europe BV, in which form, are owned or licensed by Pro Skincare Europe BV or an affiliated company of Pro Skincare Europe BV and may not be used without the permission of Pro Skincare Europe BV. 8.3 Prices The prices stated on the order form of Pro Skincare Europe BV are without obligation and are subject to changes. 8.4 Liability All advice given on the website (s) of Pro Skincare Europe BV or made statements and statements about, among other things, the properties of products to be delivered by Pro Skincare Europe BV are entirely without obligation and are given without any guarantee. Pro Skincare Europe BV is not liable for any direct or indirect damage resulting from the provision of information and / or advice.